Last Updated: January 3, 2026

This Privacy Policy describes how [Insert Company Name] ("we," "us," or "our") collects, uses, and discloses your information when you use our website, request an estimate, or engage our roofing, general contracting, or mitigation services. We are committed to protecting your privacy and ensuring your data is handled securely and responsibly.

1. Our Core Privacy Commitment

We believe in absolute transparency. Under no circumstances will any of your personally identifiable information (PII) or property data be shared, sold, rented, or leased to third parties or affiliates for marketing, advertising, or promotional purposes.

Any information you provide to us is used strictly to evaluate your property, deliver our construction and mitigation services, and manage your project.

2. Information We Collect

To provide accurate estimates and safely perform contracting and restoration work, we may collect the following categories of information:

• Contact Information: Name, email address, phone number, and physical property address.

• Project & Property Data: Property damage details, structural blueprints, interior/exterior photographs of your property, satellite imagery of your roof, and specific project requests.

• Insurance & Financial Details: If you are filing an insurance claim for mitigation or restoration, we may collect your insurance carrier name, policy number, claim number, and deductible information, as well as standard billing and payment information.

• Digital Usage Data: When you visit our website, we may automatically collect basic device data, such as your IP address, browser type, and cookie data to ensure our site functions properly.

3. How We Use Your Information

We use the data we collect solely for business operations and fulfilling our contracting commitments to you. This includes:

• Providing roofing, construction, emergency mitigation, and restoration services.

• Generating accurate project estimates, scopes of work, and material orders.

• Communicating with you about project timelines, scheduling, and updates.

• Processing payments, deposits, and final invoices.

• Documenting property conditions for safety, quality control, and warranty purposes.

4. When Information May Be Shared (Operational Only)

While we never share your data for marketing purposes, a roofing and contracting business requires certain operational disclosures to complete your project. We share your information only in the following strictly limited scenarios:

• Insurance Carriers & Adjusters: If you authorize us to work directly with your insurance company for a mitigation or roofing claim, we will share property damage photos, estimates, and project data with your insurance carrier to facilitate claim approval.

• Subcontractors & Specialized Trades: We may share project addresses and specific scope details with trusted subcontractors (e.g., specialized electricians, plumbers, or engineers) who are performing vital parts of your project. They are legally bound to use this information only to complete their assigned work.

• Suppliers & Delivery: We may share your property address with material suppliers to arrange delivery of shingles, lumber, or dumpsters to your job site.

• Legal Compliance: We may disclose information if required to do so by law, court order, or to protect the safety and rights of our crew, our users, or the public.

5. Data Security & Property Documentation

We implement industry-standard technical and organizational security measures to protect your personal data and property records from unauthorized access. Project photographs and digital files are stored securely on protected cloud databases. Please note that while we take extensive precautions, no method of electronic storage or internet transmission is 100% secure.

6. Your Rights and Choices

You have the right to review, update, or correct the personal information we have on file for you. Because we do not sell your data or share it with third parties for marketing, you do not need to opt out of advertising tracking. You can contact us at any time to request updates to your contact information or details regarding your project records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent revisions.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your project data, please contact us at:

Email: office@covershieldusa.com